Refund Policy

Overview

Order Cancellations

Cancellations are only accepted within 60 minutes after an order is placed. If you need to cancel your order for any reason, please contact us immediately at babybubshop01@gmail.com. Cancellations are time-sensitive as we process orders as quickly as possible.

90-Night Risk-Free Trial

Select products come with a 90-Night Risk-Free Trial. If you're not completely satisfied with your purchase within 90 days of delivery, you're guaranteed a full refund.

To initiate a return under this guarantee, contact us at babybubshop01@gmail.com within 90 days of receiving your order and describe the issue you experienced. Our customer service team will review your concern and provide guidance on how to optimize the use of your product.

If our support doesn't resolve the issue to your satisfaction, we'll provide detailed return instructions.

Once we receive your returned item, we'll process a full refund for the product cost (excluding original shipping charges) within 7 business days.

Damaged or Defective Products

Every order is carefully packaged and shipped through reliable carriers. In the rare event that you receive a damaged or defective product, we guarantee either an immediate replacement shipment or a full refund.

To qualify for a free replacement or complete refund, please contact us at babybubshop01@gmail.com within 14 days of delivery. Include a detailed description of the problem along with clear photos or videos showing the damage or defect.

Visual documentation is required to process claims for damaged or defective merchandise.

After our team confirms the damage or defect, we'll proceed with your preferred resolution option.